Tag Archive: Sales

Mar 26 2012

Fab.com : Customer Experience Success Story

Amazon customer experience

This is an updated blog post on the customer experience driven innovation story of Fab.com. In January 2010, Jason Goldberg and Bradford Shellhammer launched Fabulis.com, a social networking website for gay people. The initial vision of the founders was to become Yelp, Groupon and Facebook for gay people. Jason Goldberg was a successful serial entrepreneur …

Continue reading »

Permanent link to this article: http://www.jagannemani.com/2012/03/26/fab-com-customer-experience-success-story/

Jul 08 2011

Understanding Innovation Influencers – Key to Innovation Success

Much of the innovation success lies beyond the Innovators abilities and with “Innovation Influencers”, who have a seat at the organization table and hold a key piece of the puzzle. Every organization has its own set of influencers and each set have their own personal/professional agenda. Understanding the power of these influencers and their agendas …

Continue reading »

Permanent link to this article: http://www.jagannemani.com/2011/07/08/understanding-innovation-influencers-key-to-innovation-success/